Working with a Managed Services Provider, or “MSP,” is often the most viable and cost-effective IT solution for businesses today. MSPs are a fraction of the cost and far worth the value, versus setting up and maintaining your own IT infrastructure. At FlexManage, we address the needs of our clients (from small businesses to the enterprise level) by providing a comprehensive, yet flexible suite of services that support growing and complex IT environments.

Based on our experience, here are the 5 reasons why a Managed Service Provider may be the best solution for your company.

1) More availability and focus on everyday operations

Business leaders today have a hard enough time allocating their staff to a multitude of complex projects. And, let’s face it… with the speeding pace of technology transformation, it’s inevitable that your IT systems will eventually have issues. This is where the MSP absolutely shines. Our availability is 24 hours, 7 days a week, making our services irreplaceable when time is of the essence. Plus, our operations are remote, which allows us to troubleshoot servers and endpoint devices from anywhere, saving you time and resources.

2) A partner that will share accountability 

As a Managed Services Provider, yes, our focus is to analyze, fix, test and report on your IT environment. But we are devoted to becoming a vital asset to your business’s workforce. We will be there, working alongside your team, to help you stay focused on your business and facilitate growth. Let us take the reins to help you increase efficiency, support your in-house IT departments and introduce you to new technology practices.

3) Experts in their field and technology

It is our job to keep our clients up-to-date in the latest hardware and cloud-based technologies. A lot of businesses have no technological background when it comes to day-to-day operations or technological innovations. When you hire a single employee, chances are that their background is very focused and specialized – it’s unlikely that they are a “Jack-of-all-IT-trades.” But the benefit of working with a Managed Services Provider is that we have a multitude of employees who have a multitude of certifications and experience. We will have an expert on-hand for any need you may have.

4) An affordable, full-time IT department

Sometimes it’s hard for companies to justify allocating their funds to a full-time IT department. Managed Services Providers have the ability to find and hire skilled IT experts at a cost that doesn’t come back heavy on the customer. The business model is all about quality with affordability.

5) Protect your business against risk

Some might take the risk that their in-house IT professionals can handle any crisis that pops up out of the blue. Unfortunately, that mindset could eventually cause serious damage to a company if a crisis does happen and you aren’t prepared. If your in-house IT team is away for the weekend, you could come back on Monday to a collapsed IT infrastructure (which could ultimately mean the end of your business as you know it). The Managed Services Provider’s role is to take major security risks and functions into their own hands. You no longer have to rely on fixing your own problems seven days a week. With a Managed Services Provider, you get computer and server support, remote monitoring of critical firewalls, data backup, disaster recovery, network security, custom software solutions, and future technology and infrastructure planning.


Now that we’ve explained the benefits, we hope you have a clearer understanding of how a Managed Services Provider can help your business stay up-and-running so you can focus on actual business growth. If you’d like to know more of what an MSP can provide, please check out our Managed Services page or contact us. We’re happy to answer any of your questions, MSP-related or otherwise.